Location: Totnes
Salary: £23k-£26k
Job Type: Full-time, Permanent
Hours: Monday to Friday, 9:00am - 5:00pm

The Opportunity

An established and busy law firm is seeking a highly organised Conveyancing Assistant to support a busy Fee Earner within its Conveyancing department. This is an excellent opportunity for an experienced administrator looking to develop a career within the legal sector, or for someone with previous law firm experience seeking their next challenge.

You will play a key role in ensuring the smooth running of residential property transactions by providing comprehensive administrative and client support.

Key Responsibilities

• Managing new client enquiries via telephone, email and in person
• Opening new files and carrying out client onboarding procedures, including ID verification checks
• Ensuring all client documentation is accurately recorded and maintained within the case management system
• Arranging appointments and meetings for clients with the appropriate Fee Earner
• Raising payments, issuing invoices and assisting with the allocation of client funds to matters
• Monitoring and reviewing reports within the case management system and taking appropriate action
• Assisting with file management and file closure procedures in line with regulatory and company requirements
• Providing day-to-day administrative support to the Conveyancing team
• Maintaining high levels of client service and professionalism at all times
• Supporting colleagues to ensure matters progress efficiently and deadlines are met

About You

To be successful in this role, you will have:

• A minimum of 3 years' administration experience
• Excellent organisational skills with strong attention to detail
• Confident written and verbal communication skills
• Strong IT skills and the ability to learn new systems quickly
• Good time management skills with the ability to prioritise a busy workload
• A proactive and positive approach to problem-solving
• The ability to work both independently and as part of a team
• Experience working within a law firm or legal environment would be advantageous but is not essential
• Previous experience using a case management system would be beneficial

Benefits

• Company pension scheme
• Employee discount scheme
• Free annual flu vaccinations
• Health and wellbeing programme
• Supportive and friendly working environment
• Opportunity to gain valuable experience within a successful legal practice

If you are an organised administrator with excellent attention to detail and a passion for delivering outstanding client service, we would love to hear from you.