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Client Onboarding Analyst

Pontoon

Manchester · Posted 7 Oct 2026 · 28 applicants

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Client Onboarding Analyst

Manchester

12 months

Hybrid 4 days in office 1 from home

One of our large financial clients is currently looking for an experienced client onboarding person to join their Market onboarding team in Manchester

Will be responsible for the BAU, account opening, data input, checking information, documents

  • Prepares for and onboards clients, opens and closes accounts and/or analyses, reconciles and reviews incoming or outgoing data for accurate translation to platform.
  • Under significant direction, conducts assigned operational and data analysis activities related to client onboarding/transitions/conversions.
  • Determines the best set-up for client accounts and establishes or makes updates to client accounts.
  • Prepares for the opening of new accounts once due diligence on KYC and AML has been completed.
  • Reviews the Account Opening Checklist for accuracy.
  • Closes off accounts by first checking for any pending activity or balances remaining in the account.
  • Conducts pre-transition/conversion testing and quality review of client data.
  • Escalates findings to senior colleagues or assigned transition consultant
  • Responsible for the daily workflow of client transition/conversion operational and data analysis, monitoring each component of the transition/conversion including data requirements, regulatory and compliance impact and data transfer, coordination with third-parties, etc.
  • Coordinate with different departments to complete tasks and documentation in time. Communicate progress to team and escalate issues or potential project delays.
  • Works closely with and provide support for Transition Consulting, Relationship Management and Account Management teams to ensure knowledge of client priorities and preferences and a seamless client experience.
  • No direct reports. May have people management responsibilities in some geographies.
  • Responsible for small, less complex clients or supports non-complex project phases and contributes to the achievement of team objectives.

Experience

  • Previous client onboarding experience
  • Experience working within the banking/financial service would be an advantage
  • Attention to detail
  • Proactive & reliable
  • Able to multitask
  • Bachelor's degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.
  • Experience in client-facing or project management preferred.
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