Customer Service & Business Development Representative

Location: Gloucestershire

Hours: Monday to Friday, 9:00am - 5:00pm

Contract: Temporary to Permanent

Salary: £13 - £14.00 per hour

Do you have customer service experience and enjoy building relationships with customers? Are you looking for a varied role that combines customer service with business-to-business sales in a fun and supportive environment?

Our Gloucestershire-based client is seeking an enthusiastic Customer Service & Business Development Representative to join their vibrant team during a busy seasonal period, with an immediate start and the opportunity to secure a permanent position.

What You'll Be Doing:

• Handling customer enquiries via phone, email and online platforms.
• Processing and taking customer sales orders accurately.
• Researching and identifying potential new customers and business opportunities.
• Conducting outbound business-to-business sales calls to generate new business.
• Building and maintaining relationships with new and existing business customers.
• Following up on sales leads and converting enquiries into orders.
• Supporting account management activities.
• Updating customer records and maintaining accurate information on internal systems.
• Checking dispatch status and advising customers on products and services.

What We're Looking For:

• A confident communicator with excellent listening and relationship-building skills.
• Previous customer service experience or sales experience
• Experience in sales, business development or telesales would be advantageous.
• A proactive and self-motivated approach to work.
• A positive attitude with the confidence to engage with business customers.

Interviewing immediately. Apply now for immediate consideration.