Job Title: Road Freight Operator Location: Manchester Freight Terminal Manchester airport Our client is a Multi Modal international freight forwarder taking care of all your supply chain needs, adding value through a bespoke personal approach, global network and professional expertise. We are now recruiting at their Manchester location for a Road Freight Coordinator Road Freight Operator Key responsibilities * Manage Domestic & international road freight shipments from start to finish, keeping customers informed throughout. * Prepare accurate quotations, negotiate rates and secure bookings. * Coordinate full loads, part loads and groupage shipments, arranging collections and deliveries. * Source and book reliable hauliers, checking availability, transit times and service requirements. * Prepare and check transport and commercial documentation, including CMR consignment notes. * Handle customs declarations and clearance arrangements, liaising with customs agents where required. * Track shipments, monitor delivery schedules and obtain proof of delivery. * Resolve delays, issues and documentation discrepancies promptly. * Build and maintain client relationships, understand their requirements and identify opportunities for repeat business. * Develop strong working relationships with hauliers, suppliers, overseas agents and partners. * Check supplier charges, raise customer invoices and monitor shipment profitability. * Maintain accurate shipment records and support colleagues across the business. What we are looking for * Proven experience managing international road freight shipments from quotation through to invoicing. * A background working for an SME freight forwarder, with broad operational responsibility. * Someone with the potential to build a department and manage. * Practical knowledge of road freight documentation, customs procedures and Incoterms. * Confidence sourcing hauliers, negotiating rates and managing supplier relationships. * Strong customer service and communication skills. * Excellent organisation, attention to detail and the ability to manage multiple shipments independently. * A proactive, practical approach to solving problems and supporting a small team. Benefits * Salary £32,000 to £40,000 * Pension * Twice Yearly Bonuses * 23 days holiday to start