EAC are representing an Organisation who are looking for a highly organised and detail-oriented Sales Administrator to join the team. This is an excellent opportunity for someone who enjoys administration, thrives in a fast-paced environment, and takes pride in producing accurate work to a high standard.

As a Sales Support Administrator, you will play a vital role in supporting the wider team and ensuring day-to-day operations run smoothly. You will be responsible for a variety of administrative and customer support tasks, helping to maintain excellent service standards across the business.

What We Offer

• Basic salary £28,000
• Discretionary bonus scheme (up to £4000)
• Company pension
• Regular team socials and incentives throughout the year
• Opportunity to join a business with genuine career development prospects

Key Responsibilities

• Answering incoming telephone calls and directing enquiries appropriately
• Processing and uploading customer information onto internal systems and external platforms
• Conducting follow-up calls with customers and providing updates where required
• Monitoring outstanding items and liaising with external partners when necessary
• Preparing and checking customer documentation with a high level of accuracy
• Maintaining records, reports, spreadsheets, and team forecasts
• Providing administrative support to the wider team
• Assisting with general office duties and ensuring processes are completed efficiently

About You

We are looking for someone who is enthusiastic, professional, and committed to delivering high-quality work.

The ideal candidate will have:

• Excellent communication and customer service skills
• Exceptional attention to detail and accuracy
• Strong organisational and time-management abilities
• Confidence working with systems, databases, and Microsoft Office applications
• Good literacy and numeracy skills
• The ability to manage multiple tasks and meet deadlines
• Previous administration, office support, customer service, insurance, professional services, or similar experience would be advantageous