Are you an experienced Monitoring, Observability or Site Reliability Engineer looking for an opportunity to make a genuine impact within a large, complex technology environment? We are recruiting an Observability Engineer to join a major organisation based in Liverpool. This is a hands-on role focused on improving visibility across infrastructure, networks, cloud platforms and applications, helping technology teams detect issues earlier, troubleshoot faster and deliver more reliable services. You'll work closely with teams to improve monitoring and observability, build meaningful dashboards and alerts, and turn operational data into actionable insight. The underlying requirement covers metrics, logs and traces across complex enterprise services. What you'll be doing Developing and improving monitoring and observability across infrastructure, cloud, network and application environments Defining, building and deploying the strategy for Observability Creating dashboards that provide meaningful insight into service health, performance and capacity Improving alerting to ensure alerts are actionable and reducing unnecessary noise and alert fatigue Working with metrics, logs and telemetry to identify performance issues and emerging risks Supporting incident investigation, troubleshooting and root cause analysis Identifying gaps in existing monitoring and helping engineering teams improve coverage Helping embed monitoring and observability into new and changed services Working with technical teams to improve service reliability and operational performance What we're looking for You could currently be working as an Observability Engineer, Monitoring Engineer, Site Reliability Engineer, Infrastructure Engineer or Platform Engineer with strong monitoring experience. Ideally, you'll bring experience in areas such as: Enterprise monitoring or observability platforms Infrastructure, network, cloud or application monitoring Metrics, logs and ideally distributed tracing Dashboards, alerting and event management Troubleshooting and root cause analysis Supporting production services in a complex IT environment Improving monitoring coverage and reducing alert noise Working collaboratively across Infrastructure, Cloud, Network, Application and Service Management teams You don't necessarily need to have previously owned an organisation-wide observability strategy. We're particularly interested in strong engineers who understand monitoring and telemetry and want the opportunity to help create a broader observability capability. In return, you will be rewarded with ongoing career development, an extensive benefits package and the opportunity to lead Observability across the business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)