Job Title: Business Operations Co-ordinator

Location: Welwyn Garden City

Salary: £34,000 - £35,000

Hours: 8.00 - 4.30 Monday to Friday

What you want to know about this employer

• An established and successful business with a strong portfolio of commercial contracts and long-standing client relationships.
• A close-knit team of approximately 20 employees, offering a friendly, down-to-earth working environment where everyone plays an important part in the business.

Purpose of the role

The Coordinator will provide varied administrative and operational support across the business, working closely with the Directors. The role combines contract administration, reporting, fleet coordination and general business support, requiring someone who enjoys problem-solving, takes initiative and can confidently manage a variety of responsibilities.

Responsibilities:

• Support tender frameworks and contract submissions, gathering information, preparing documentation and providing data to help secure new business.
• Produce contract spend reports, collate information for invoicing and prepare regular client reports covering work completed, quotations and expenditure.
• Gather and analyse operational data, including vehicle usage, mileage, fuel consumption and environmental performance.
• Coordinate fleet administration, including fuel cards, vehicle records, equipment requirements and supplier arrangements for vehicle fit-outs.
• Manage the onboarding administration for new employees, including system profiles, work phones, vehicles and equipment.
• Provide general office and facilities support, including supplier liaison, utility renewals, quotations and day-to-day administration.
• Assist the Directors with operational projects, presentations and general business requirements.
• Investigate unfamiliar client requests, research information, liaise with relevant parties and present findings and solutions.
• Assist with website updates, social media and company events.
• Identify opportunities to streamline administrative processes, improve reporting and introduce more efficient systems and workflows.

Skills and Attributes:

• Previous experience in office coordination, business support or operational administration, ideally within a varied role.
• Strong IT skills, with confidence using different systems, analysing data and producing accurate reports.
• Excellent problem-solving skills, with the initiative and common sense to investigate unfamiliar tasks and find solutions independently.
• Highly organised and adaptable, able to manage competing priorities and a varied workload.
• Confident working with data and Excel, with strong attention to detail and an understanding of how information supports business decisions.
• A positive, can-do attitude, with a willingness to get involved across different areas of the business.

Crisp Recruitment Ltd is a local recruitment consultancy based in Hatfield. We are working on behalf of our client to find suitable candidates.