Housing Administrator

We are working with a well-established and highly regarded housing provider seeking an Administrator to become a key part of their close-knit team. This is an excellent opportunity to join an organisation with exceptional staff retention, a supportive culture and a strong focus on delivering high-quality services to residents.

Contract: 3 months temporary to permanent / permanent

Rate: £20.98 (Umbrella) per hour / £30,000 per annum

Location: Lambeth

Hours: 35 | Monday to Friday | 09:30 – 17:30

Key responsibilities:

• Acting as the first point of contact for residents, visitors and stakeholders
• Managing incoming calls, emails and enquiries
• Raising maintenance works orders and liaising with contractors
• Supporting housing management teams with administrative tasks
• Coordinating appointments and maintaining staff diaries
• Assisting with resident satisfaction surveys and feedback collection
• Organising tenant engagement events and activities
• Supporting governance processes, including board meeting administration and distribution of reports
• Maintaining accurate records and databases
• Assisting with general office administration and office coordination
• Acting as a key holder for the office and helping ensure the smooth day-to-day operation of the service

The successful candidate will have:

• An experienced administrator with excellent organisational skills
• Competent using Microsoft Office packages and housing management systems (or able to learn quickly)

If this opportunity is of interest, please apply with your up-to-date CV.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.