Job Title: Credit Controller
Contract: Temporary (approximately 4-6 months)
Start date: Immediate
Hours: Monday to Friday, 9:00am - 5:30pm
Location: Solihull (Hybrid Working Available)
Salary: £18 - £20 per hour, including holiday pay
Benefits: Hybrid working, free onsite parking, onsite restaurant and outstanding modern office facilities.

We are delighted to be working exclusively with a leading international organisation to recruit a Temporary Credit Controller to join their busy operational team.

This is an excellent opportunity for an experienced Credit Controller to join a professional and welcoming working environment, taking responsibility for the proactive management and recovery of outstanding customer balances.

Working closely with customers and internal teams, you will play an important role in ensuring timely payment collection, resolving account queries and progressing outstanding balances, whilst maintaining positive and constructive customer relationships.

We are looking for someone who is proactive, commercially aware and confident taking ownership of their workload. You will need to be comfortable working independently, using your initiative and building effective relationships with a variety of stakeholders.

Key Responsibilities

• Proactively contact customers regarding overdue balances, understanding payment issues and agreeing clear actions and timescales.
• Manage and prioritise outstanding accounts, considering the value, age and commercial importance of each case.
• Build and maintain positive customer relationships, handling payment queries and resolving issues professionally.
• Liaise with internal finance teams to reconcile accounts, investigate discrepancies and resolve outstanding queries.
• Work closely with colleagues across the business to progress disputes and overcome issues affecting payment.
• Monitor and progress outstanding balances, following up on queries and supporting information where required.
• Coordinate with external agencies where necessary to support the recovery process.
• Maintain accurate account records, document customer communications and provide regular updates on outstanding balances and recovery progress.

Skills and Experience Required

• Previous experience in a Credit Control or Accounts Receivable position is essential
• Confident managing customer accounts and chasing outstanding payments.
• Strong communication and relationship-building skills, with the ability to handle payment queries professionally.
• Excellent organisational skills and the ability to prioritise a varied workload.
• A proactive, self-starting approach, with the confidence to work independently and use initiative.
• Good attention to detail and strong administration skills.

The Opportunity
This is a fantastic opportunity to join a well-established international organisation offering an excellent working environment and a great team culture.

Based in outstanding modern offices, you'll benefit from hybrid working, free onsite parking, an onsite restaurant and excellent facilities.

The assignment is expected to last approximately 4-6 months, with an immediate start available.

Interested?
If you have previous credit control experience, are available at short notice and would enjoy taking ownership of this opportunity, we'd love to hear from you!

For further information or to apply, please contact Tirebuck Recruitment, who are managing this vacancy exclusively.

If successful, one of our consultants will be in touch via phone or email for a confidential conversation about your experience, skills and suitability for the role. Please check your spam folder for any missed communication from us and ensure your contact details on your CV are up to date.