Transport Planner Location: Norwich Salary: Salary is open, £33k - £37k (Depending on Experience) Shift Pattern: 4 on 4 off & MON - FRI available About the Business We are a leading nationwide logistics and haulage group operating a major family of businesses across the UK. With a massive fleet and extensive warehousing network, we pride ourselves on blending local knowledge with nationwide reach. Our Norwich operation is key to keeping goods moving efficiently, and we focus heavily on customer satisfaction, safety, and operational excellence. The Role We are looking for a focused Transport Planner to join our bustling Norwich depot. You will be responsible for routing our diverse fleet, balancing customer delivery demands, and ensuring maximum vehicle utilisation. This is a fast paced environment where quick thinking and sharp problem solving skills are essential to keep our supply chain running smoothly. Key Responsibilities Plan and organise daily delivery routes for our fleet to ensure efficient use of resources Minimise empty running and control fuel costs through smart scheduling Liaise directly with drivers, briefing them on schedules and monitoring progress throughout the day Communicate effectively with customers regarding delivery times and potential delays Ensure full compliance with driver hours, working time directives, and road safety regulations Adjust schedules dynamically to handle traffic issues, break downs, or changing client demands Collaborate with the warehouse team to ensure smooth loading and timely departures Skills and Experience Needed Proven experience as a transport planner within a busy UK general haulage or logistics environment Excellent geographical knowledge of East Anglia and the wider UK road network Familiarity with transport management systems and vehicle tracking software Strong awareness of driver hours rules and compliance standards Outstanding communication skills to manage driver queries and client expectations calmly under pressure Ability to work well in a team and make sensible decisions when unexpected issues arise What We Offer A competitive salary Opportunities to progress within a highly respected national transport group A supportive team environment in a stable and growing sector Company pension scheme and holiday entitlement