Join the Royal Albert Hall as our Senior People Partner and help shape the employee experience behind one of the world's most iconic venues.

Royal Albert Hall has been bringing people together through extraordinary live experiences for over 150 years. As a registered charity, we host a diverse programme of concerts, performances, community events and conversations, welcoming almost two million visitors each year and reaching millions more through broadcast and digital channels.
Our success is made possible by the people who work here. From technical and front-of-house teams to corporate functions and event delivery specialists, our colleagues play a vital role in creating memorable experiences for audiences, artists and communities.

We are now looking for an experienced Senior People Partner to join our People & Culture team on a permanent basis and help shape an exceptional employee experience across the organisation. This is a broad and influential role, combining strategic business partnering with operational leadership.

Working closely with managers and senior leaders, you will provide expert advice and support across the full employee lifecycle, helping leaders navigate people challenges, develop their teams and deliver organisational objectives.

Alongside business partnering and employee relations, you'll lead on workforce reporting, HR systems, people processes and continuous improvement initiatives, ensuring our People function is efficient, insight-led and focused on delivering value.You will also manage a small team and play a key role in delivering the organisation's People Plan.

Key Responsibilities:

• Partner with managers and leaders to deliver effective people solutions
• Lead and manage complex employee relations cases
• Develop and review people policies, procedures and working practices
• Oversee key people operations activities, including payroll, benefits and reward processes
• Use workforce data and reporting to provide meaningful insights and support decision-making
• Drive improvements to HR systems, processes and the employee experience
• Design and facilitate training and development initiatives
• Lead People & Culture projects and organisational improvement activity
• Manage and develop a team of HR professionals
• Contribute to the wider leadership and development of the People & Culture function

We are looking for a collaborative and pragmatic HR professional who can build strong relationships, influence stakeholders and balance strategic thinking with operational delivery.

You will bring:

• Significant experience in a Senior HR Business Partner, Senior People Partner or similar role
• Strong employee relations experience and up-to-date employment law knowledge
• Experience using HR systems and people data to inform decision-making
• Excellent stakeholder management and influencing skills
• Experience leading projects, change initiatives and process improvements
• People management experience
• Strong analytical and problem-solving abilities
• CIPD Level 7 qualification, or equivalent experience

This is an opportunity to join an organisation with a unique purpose, rich heritage and ambitious future. You'll work alongside passionate and talented colleagues, contribute to meaningful organisational initiatives and help create an environment where our people can perform at their best.

Together, we create the amazing.

Role based at the Royal Albert Hall, London, hybrid working available