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Service Delivery Manager

Reed

Epsom · Posted 15 Oct 2026 · 8 applicants

£38,000 per annum, inc benefits
Permanent
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£38,000 + Bonus + Excellent Benefits

Are you an experienced operations professional with competent MS Excel skills, looking for a role where you can make a real impact within a hospital environment?

We're partnering with a leading healthcare managed services provider to recruit a Service Delivery Manager based at Epsom Hospital

You'll be responsible for overseeing day-to-day service delivery, managing supplier relationships, leading a small on-site team and ensuring critical stock, equipment and consumables are available to support clinical teams and theatre operations.

Key Responsibilities

  • Lead and support a team of on-site coordinators
  • Manage the ordering of consumables, stock levels, stock rotation,
  • Manage supplier performance and service delivery
  • Oversee stock control, inventory management and product availability
  • Build strong relationships with hospital stakeholders and clinical teams
  • Analyse data and produce operational reports
  • Support procurement activities, supplier negotiations and cost-saving initiatives
  • Ensure service KPIs are consistently achieved
  • To ensure that stock is distributed and shelved in a timely manner from delivery

About You

  • Previous experience within service delivery, operations, stock management
  • Proven people management skills
  • Strong Excel, reporting and analytical capabilities
  • Excellent communication and stakeholder management skills
  • Highly organised with the ability to manage competing priorities
  • Healthcare, NHS or managed services experience would be advantageous

What's On Offer?

£38,000 salary

Annual bonus scheme

26 days holiday + bank holidays

Private healthcare & MediCash

5% employer pension contribution

Bike2Work scheme

Long-term career progression opportunities

This is an excellent opportunity to join a growing organisation in a highly visible role, delivering excellent service

Apply today!

Apply now

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