Waiting List OfficerNHS AfC: Band 4

Main area

Paediatric

Grade

NHS AfC: Band 4

Contract

Permanent

Hours

Full time - 37.5 hours per week

Job ref

321-NOTSS-8330161-B4

Site

Children's Hospital - John Radcliffe

Town

Oxford

Salary

£28,392 - £31,157 pa pro rata per annum

Salary period

Yearly

Closing

30/10/2026 08:00

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital , Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit

Job overview

The post holder will be working as part of the Waiting List team, and will be required to effectively manage the surgical waiting list. The post holder will take responsibility for coordinating patient pathways and ensuring that the children under the care of the orthopaedic consultants receive their treatment within clinically appropriate timescales which are also in line with national referral to treatment (RTT) targets. The post-holder will therefore be required to work closely with Health Care professionals, managers, and administrative staff both within and outside the organisation, as well as patients and relatives.

Main duties of the job

• Be responsible for scheduling patients for surgery in line with the Trust Elective Access Policy, in a way that elective capacity is maximised, and performance and activity targets are met. This will involve working closely with all staff in the service to ensure patients receive their treatment in clinically appropriate timescales which are (where possible) compliant with the 18-week referral to treatment (RTT) targets. The post-holder will be expected to intervene where necessary to expedite appointments and procedures to avoid delays and RTT breaches.
• To be actively involved in reducing waiting lists/times, including regular validation of patient data, flagging potential breaches, and facilitating any waiting list initiatives/ad hoc theatre lists.
• Ensure that any cancellations are managed in line with the relevant Trust policies and in a way that is compassionate and respectful of our patients and their needs.
• Attend and prepare documents for directorate bed meetings and departmental meetings as required.
• Monitor and collate inpatient booking data in compliance with national initiatives and information requests.
• Monitor and report on service demand and capacity, escalating any issues to the clinical lead and management team.
• Maintain a list of urgent cases to ensure patients receive treatment in clinically appropriate timescales, escalating any delays to the Consultant and management teams.

Working for our organisation

Working for our organisation:

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Detailed job description and main responsibilities

• Be responsible for scheduling patients for surgery in line with the Trust Elective Access Policy, in a way that elective capacity is maximised, and performance and activity targets are met. This will involve working closely with all staff in the service to ensure patients receive their treatment in clinically appropriate timescales which are (where possible) compliant with the 18-week referral to treatment (RTT) targets. The post-holder will be expected to intervene where necessary to expedite appointments and procedures to avoid delays and RTT breaches.
• To be actively involved in reducing waiting lists/times, including regular validation of patient data, flagging potential breaches, and facilitating any waiting list initiatives/ad hoc theatre lists.
• Ensure that any cancellations are managed in line with the relevant Trust policies and in a way that is compassionate and respectful of our patients and their needs.
• Attend and prepare documents for directorate bed meetings and departmental meetings as required.
• Monitor and collate inpatient booking data in compliance with national initiatives and information requests.
• Monitor and report on service demand and capacity, escalating any issues to the clinical lead and management team.
• Maintain a list of urgent cases to ensure patients receive treatment in clinically appropriate timescales, escalating any delays to the Consultant and management teams.

Please, see JD and PS attached.

Person specificationShortlist offlineEssential criteria

• Add "2" for interview, "0" for rejected

EssentialEssential criteria

• EPR experience

Desirable criteria

• Administration Skills

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