We are working on behalf of our client to recruit a Service Advisor for their well-established automotive bodyshop in Kirkby. This is an excellent opportunity for a skilled professional to join a reputable company that values customer service and operational excellence. The Service Advisor will play a vital role in providing exceptional support to customers throughout their vehicle repair journey. Benefits: Competitive salary up to £28,000 depending on experience Quarterly bonus based on site performance Monday to Friday working week with 42.5 hours; flexible hours available Opportunity to develop and progress within the automotive industry Supportive, professional environment in a busy accident repair centre Secure, long-term career advancement opportunitiesDuties of a Service Advisor: Act as the primary contact for customers, offering a professional, friendly service Manage customer enquiries via telephone, email, and face-to-face interactions Keep customers informed regarding the progress of their vehicle repairs Schedule vehicle bookings, collections, and deliveries as required Liaise with workshop team to obtain accurate repair updates and timescales Communicate effectively with insurers and relevant third parties Explain repair procedures and timescales clearly to customers Resolve customer queries promptly and professionally Maintain accurate and detailed customer and vehicle records Provide general administrative support to the wider team Ensure customers receive regular updates during their vehicle’s repair processRequirements of a Service Advisor: Previous experience in customer service, administration, or as a Service Advisor Strong verbal and written communication skills Organised with excellent attention to detail Ability to prioritise multiple tasks and manage workload efficiently Good IT literacy and confidence in using computer systems Calm, professional attitude, especially during challenging situations Proactive with a team-oriented approach Automotive or bodyshop experience is advantageous but not essentialThis Service Advisor role offers the opportunity to work within a reputable vehicle repair centre, supporting customers and contributing to a high standard of service. If you meet the above criteria and are seeking a new challenge, we encourage you to apply. Contact Billy Peasgood, Automotive Recruitment Specialist at Perfect Placement covering Kirkby-in-Ashfield and Nottinghamshire, today to discover more about this fantastic opportunity. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today