Customer Service / Sales Administrator

Location: Leeds (fully on-site)
Hours: Monday-Friday, 08:30-17:00
Salary: £28,000

Location: LS9 - parking

About the Role

We're looking for a Customer Service / Sales Administrator to join a growing team with a unique and interesting product and fun clients based on the outskirts of Leeds City Centre with parking

The most important skills for this role are excellent communication and strong attention to detail. If you're known for getting things right first time and delivering outstanding customer service, we'd love to hear from you.

What You'll Be Doing

• Acting as a key point of contact for customer enquiries via phone, email and online channels
• Processing customer orders accurately, ensuring correct products, pricing and delivery details
• Supporting customers with order, delivery and account-related queries
• Investigating and resolving order, delivery and system issues
• Communicating proactively with customers regarding delays or changes
• Working closely with Operations, Sales and Marketing teams to ensure a seamless customer experience
• Following company processes and maintaining high standards of accuracy and service

What We're Looking For

• Excellent communication skills - clear, friendly and professional
• Strong attention to detail and high levels of accuracy
• Ability to work effectively in a fast-paced environment
• Confidence using ERP, CRM or e-commerce systems
• A positive, proactive and customer-focused attitude

If you're looking for a role where communication, accuracy and customer service are at the heart of what you do, we'd love to hear from you.

Please click apply or email

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.