Assistant Duty Manager

Job Type: Full-time, temporary contract

Pay Rate: £14.59 PAYE per hour / £17.39 umbrella

Location: Depot-based, LS9 Leeds, parking on site

Working Hours: Monday to Friday, 5:30am to 1:30pm or 10:00am to 6:00pm

We are recruiting for an Assistant Duty Manager to support busy transport operations within a depot environment. This Assistant Duty Manager position is ideal for someone with an operations background who is confident handling administration, speaking with drivers, and helping keep daily routes running smoothly. The role would suit a proactive Assistant Duty Manager who can use their initiative and remain calm in a fast-paced setting.

Day-to-day of the role

• Provide administrative support for transport operations within a lorry depot.
• Take calls from drivers on the road and respond to issues when required.
• Support the effective planning of routine routes and daily operations.
• Carry out a range of general administrative duties accurately and efficiently.
• Collate operational data and use it to produce clear reports.
• Check documents and record numerical and alphabetical information with high accuracy.
• Understand legal, financial, audit, confidentiality and operational requirements affecting the service.
• Identify problems or inefficiencies and suggest practical improvements.
• Work closely with multiple teams to support service delivery and day-to-day performance.

Required Skills & Qualifications

• Previous experience in an operations, transport or depot-based environment.
• Strong interpersonal and communication skills, including face-to-face, telephone and written communication.
• Ability to build positive working relationships and speak to people in a professional, approachable manner.
• Confident using your own initiative and working independently to deadlines.
• Experience providing excellent customer service and dealing positively with challenging situations.
• Good working knowledge of IT systems and the ability to accurately record and retrieve information.
• Comfortable working across multiple teams and contributing ideas for improved ways of working.
• A driver or someone with a strong understanding of driver-facing operations would be advantageous.
• Experience within bus or transport operations would be useful.

Benefits

• Competitive hourly pay with PAYE or umbrella options.
• Full-time hours on a temporary contract.
• Monday to Friday working pattern.
• Choice of two shift patterns.
• Opportunity to gain experience in a busy transport operations environment.

How to apply

To apply for this Assistant Duty Manager opportunity, please submit your CV outlining your relevant experience and suitability for the role.