We are growing, and we are creating the position of Operations Manager to own and run the operational side of the business. The role covers everything between a signed order and a completed, signed-off project — and the stores, equipment, suppliers, samples and systems that sit behind every job. You’ll report directly to the Managing Director. What you’ll own * Plan and programme all live projects — 2–3 week look-aheads and a complete pre-start pack for every job * Allocate and brief installation teams and subcontractors; onboard new operatives and run inductions and toolbox talks * Run the stores and vehicle stock, maintain the plant and equipment register, and manage hire * Source and order materials against the estimate; organise deliveries, storage and site logistics * Enforce hold points, manage snagging to closure and obtain client sign-off and handover on every project * Track project costs against the estimate and report budget vs actual weekly; identify and record variations before the work is done * Keep RAMS, checklists, quality records and handover packs complete on the company project system * Act as day-to-day contact for clients, main contractors and site teams during delivery * Support new product development and trials, organise the sample library and despatch of samples, and help with the wider running of the business About you * At least three years running project delivery for a specialist subcontractor or fit-out contractor — flooring, screed, resin, microcement or polished concrete strongly preferred * Experience on Tier 1 or Tier 2 main-contractor sites * Commercially aware, well organised, calm under pressure and direct * Full UK driving licence and own vehicle (mileage paid at HMRC rates) * CSCS and SMSTS or SSSTS, or willing to obtain before starting * Confident with Microsoft Teams, cloud-based project tools and photo reporting