Your new Company

Hays are working with the Northern Ireland Assembly to recruit a temporary Principal Assembly Usher.

Your new role

As a member of the Usher Services management team, the post-holder will work alongside the Principal Assembly Usher (Operations) and report to the Deputy Head of Security and Usher Services. The post-holder will help maintain a safe and secure environment that supports all Assembly business.The post-holder will lead the administrative, business-support and forward operational-planning functions within Usher Services and play a key role in supporting operational delivery. This includes forecasting demand, coordinating staffing capacity and preparing resource and deployment plans.Given the operational nature of the role, on-site working is essential. The post-holder will participate in an on-call rota and must be available to provide operational leadership and make decisions outside normal business hours, including evenings, weekends, public holidays and privilege holidays, as required.

Leadership

• Acting as a member of the Security and Usher Services management team, with overall responsibility for leading and managing forward workforce and resource planning.
• Leading, managing and developing staff to deliver objectives.
• Overseeing and managing administrative support within the Security and Usher Services office, including coordinating priorities, service standards, workloads and delivery.
• Setting clear priorities and standards, addressing performance and operational issues, and supporting staff development.
• Promote the Assembly Commission's Corporate Values and lead by example.
• Participate in and contribute to corporate and Directorate projects.

Business Support, Planning and Governance

• Preparing and maintaining standing orders, forwarding operational plans and procedures, ensuring that forecast staffing and deployment requirements respond to changing business and operational priorities.
• Leading the development, assurance and continuous improvement of workforce-planning tools used to forecast demand, record staffing capacity and support evidence-based deployment decisions, including consideration of appropriate technology and future resource-planning solutions.
• Overseeing the ongoing development and management of the Assembly ID pass system, postal service and lost-property operation.
• Ensuring that Security and Usher Services activities within the post-holder's area of responsibility comply with data-protection legislation, including the Data Protection Act 2018 and UK GDPR.
• Preparing Information Security and Information Assurance materials for the Deputy Head of Security and Usher Services, including the management of information and records.
• Assisting in the development of business cases and specifications for procurement exercises and participating in evaluation panels.
• Assisting the management of contracts to ensure full compliance with the contract, ensuring value for money and managing any failure promptly and in accordance with the conditions of the contract.
• Preparing budgetary materials for the Deputy Head of Security and Usher Services,
• Participating in the management of Security and Usher Services projects.
• Assisting in the development and management of business continuity plans.
• Complying with all Assembly Commission staff policies and procedures, including Equal Opportunities and Dignity at Work policies and procedures, and completing all mandatory training.

Operational Planning and Delivery

• Leading forward operational and workforce planning for Security and Usher Services. The resources required to support Assembly plenary sittings, Committee meetings and other Assembly business, including forecasting demand, assessing available capacity and preparing resource and deployment plans for operational delivery.
• Providing on-call supervision on a rostered basis.
• Standing in for the Principal Assembly Usher (Operations) in their absence and providing operational leadership as required, including resolving competing demands and adapting deployment arrangements when circumstances change.
• Assisting with the oversight and management of the Assembly's closed-circuit television (CCTV) system at Parliament Buildings.
• Contribute to the development of training sessions and delivering training for staff and service users.

What you need to succeed

1. At least a primary degree, with a minimum 2.2 classification, in any subject, or a formal qualification of an equivalent or higher standard;

AND

1. At least three years' experience in each of the areas a) - d):

a) managing, supervising and developing staff with responsibility for both operational planning and the delivery of operational security services, together with associated general office administration. Managing b) Leading or contributing to operational workforce planning, including planning and organising a diverse workload to respond to changing priorities. c) Analysing and interpreting information from a range of sources, including staffing, demand, budgets, contracts and management reports, preparing high-quality written documents, and supporting well-judged operational-planning and resource decisions.d) effectively using Microsoft Office applications to analyse and manage information, prepare high-quality documents and reports, and support the delivery of a high-quality service.OR

1. At least five years' experience in each of the areas detailed at a) - d) above.

Shortlisting Criteria:

• At least two years' experience in one or more of the following areas: providing contract-management support, monitoring budgets or planning for business continuity.

What you'll get in return

• 6 months, with possibility of extension
• Start date ASAP
• £22.89 per hour

Closing: Thursday, 05 November 2026 at noon

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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