An exciting opportunity has arisen for an experienced and proactive Administrator to join a well-established professional services organisation in Norwich. This 12-month fixed-term position has been created to provide additional support to a busy Business Support team and assist with maternity cover arrangements.

This role would suit an organised and detail-oriented individual who enjoys providing high-quality administrative support, delivering excellent customer service, and working in a collaborative team environment.

Key Responsibilities

• Managing incoming and outgoing post, including sorting, filing, and distribution.
• Diary and calendar management.
• Handling incoming telephone calls and directing enquiries appropriately.
• Welcoming clients and visitors when required.
• Supporting the organisation and coordination of meetings.
• Acting as a central point of contact for general enquiries.
• Maintaining and updating client records and databases.
• Assisting with Anti-Money Laundering (AML) administration and compliance processes.
• Processing documentation and ensuring accurate electronic and physical filing.
• Supporting the administration of client accounts and internal reporting.
• Assisting with large-scale mailings and communications.
• Drafting, proofreading, and distributing correspondence via post and email.
• Processing client payments and invoicing documentation.
• Providing administrative support to senior stakeholders and wider teams as required.
• Supporting the smooth day-to-day operation of the business.

About You

The successful candidate will demonstrate:

• Previous experience in an administrative or business support role.
• Excellent organisational and time management skills.
• Strong attention to detail and a high degree of accuracy.
• Outstanding written and verbal communication skills.
• A friendly, professional, and customer-focused approach.
• The ability to prioritise workload and manage multiple tasks effectively.
• Strong problem-solving abilities and a proactive mindset.
• Confidence using Microsoft Office applications and learning new systems.
• The ability to work independently and collaboratively within a team.

Previous experience within a professional services environment would be advantageous but is not essential.

What's on Offer?

• Competitive salary.
• Comprehensive benefits package.
• Opportunity to work for a highly regarded professional services organisation.
• Supportive and collaborative team environment.
• Valuable experience within a professional office setting.

Interested?

Please call Michelle Topley on or email your CV to . Alternatively apply online.