We have been instructed to recruit an experienced European Road Freight Operator to join our client’s Felixstowe operation. This is an exciting opportunity to join a leading independent transport company that prides itself on providing first-class European road haulage and international freight services to its clients. The ideal candidate will have the following skills and attributes: * Proven experience working as a European Road Freight Forwarder, or similar experience within the industry * Strong industry knowledge and technical expertise * A good understanding of rates, customers and suppliers within the European road freight sector * Excellent negotiation skills * Outstanding customer service skills, with a professional approach to both suppliers and customers * The ability to work on their own initiative, as well as part of a team * An additional European language would be advantageous; however, it is not essential Skills & Experience Required: * Arranging and managing European road freight shipments, including part loads and full loads. * Planning and coordinating trailer movements efficiently, ensuring collections and deliveries are monitored and completed appropriately * Preparing accurate and competitive customer quotations * Negotiating rates and service options with hauliers, agents and European partners * Managing and supporting a portfolio of customers, including liaising with and updating them throughout the shipment process and handling queries or issues as appropriate * Building strong business relationships with customers, hauliers and internal teams * Ensuring all shipment details, costs, charges and customer records are accurately maintained and updated * Resolving delays, service issues and supplier problems