Description
About the Role
We are looking for a passionate General Manager to join our Bognor Regis Team. This is a fantastic opportunity for someone with the experience and drive to successfully run a large scale, guest focused operation.
The General Manager will be accountable for all revenue generating retail activity across the resort (e.g. anything guests don’t book prior to their arrival)
The driver of retail operations on resort on a day-to-day basis, the General Manager will drive consistency in multi-functional departments focusing on retail and revenue generating activity.
Accountable for the development of people, maximising profits, and delivery of the guest experience to the highest level, the role is also responsible for setting strategic direction across the retail offering on resort.
As the General Manager, you will also be accountable for all resort operations in the absence of the Resort Director.
About You
We are looking for an individual with substantial experience in a similar level operational role. This would be a perfect opportunity for an existing General Manager looking for a new challenge, or for a Senior Manager or Area Manager with broad experience in the hospitality, leisure or retail industry who is looking for their next step.
Our resorts are large operations and we have around 1400 team and around 6000 guests at any one time, so experience in large scale operations are essential.
You should have strong leadership experience with the ability to influence your direct leadership team, and their wider teams, to make sure that we are all working in the same way and to the same objectives, always with our guests at the forefront of our decisions.
You should have solid experience in strategic planning, budgets, payroll and NPS as these are regular focus points for our leadership teams on resort. You will also have strong experience in compliance and process management.
About Butlin's
Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture.
As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in