Traffic Office Administrator, £25,000 - £30,000 per annum, East Kilbride, Immediate Start Benefits * Competitive salary of £25,000–£30,000 per annum, depending on experience and suitability. * Working hours of Monday to Friday, 8:00am–5:00pm. * Opportunity to join a busy transport and logistics environment. * A varied role offering the chance to utilise and develop traffic office and customer service skills. Responsibilities * Supporting the day-to-day operations of the traffic office. * Coordinating transport and delivery activities to help ensure smooth and efficient operations. * Communicating with customers, providing updates and responding to enquiries professionally. * Using computer systems to update records, process information and maintain accurate documentation. * Liaising with drivers, colleagues and other relevant parties to resolve queries and support daily transport schedules. * Assisting with general traffic office administration and ensuring information is recorded accurately. * Helping to maintain excellent customer service throughout the delivery process. Requirements * Previous traffic office or transport administration experience is essential. * Experience within a pallet network environment would be a significant advantage. * Strong customer service and communication skills. * Good computer literacy and confidence using administrative systems. * Excellent organisational skills, with the ability to multitask and prioritise workloads in a busy environment. * A proactive, reliable and flexible approach to work. * Strong attention to detail and the ability to work effectively under pressure