Workplace Experience Coordinator

Contract Type: Permanent, Part-time

Working Pattern: 27.5 hours per week, Monday to Friday, 08:30-14:30 (30-minute lunch)

Location: Central London, office based

Salary: £25,666 (£35,000 FTE)

Reporting Line: Executive Assistant to CEO

Overview of the Role

Our client is seeking a Workplace Experience Coordinator for a visible and hands-on office-based role, focused on delivering an exceptional workplace experience for colleagues and visitors while supporting the smooth day-to-day running of the office.

The workplace is considered a key part of the organisation's culture and identity. This position will play an important role in ensuring the office remains welcoming, professional, organised and sustainable, while continually identifying opportunities to enhance the employee and visitor experience.

This role requires a proactive and customer-focused individual who enjoys building relationships across a business. The successful candidate will regularly work throughout the office environment, supporting reception, preparing meeting rooms, monitoring communal areas and resolving issues before they impact colleagues or visitors.

The position includes responsibility for handling post, deliveries and office supplies, coordinating refreshments, and supporting meeting room set-up and reconfiguration. Appropriate equipment and support will be provided where required.

Key Responsibilities

Reception, Visitor & Meeting Room Support

• Support the Reception function and provide cover where required.
• Welcome visitors and ensure a professional experience.
• Manage visitor access and passes.
• Coordinate refreshments and catering.
• Support meeting room preparation and room resets.
• Assist with accessibility and visitor requirements.

Workplace Administration

• Support internal communications where required.
• Coordinate courier services.
• Liaise with facilities and cleaning providers.
• Maintain workplace records and documentation.
• Provide scanning, printing, binding and administrative support.

Mail & Delivery Services

• Manage incoming and outgoing mail.
• Process special delivery and recorded items.
• Coordinate with postal and courier providers.
• Distribute deliveries and correspondence to relevant departments.

Workplace Operations

• Monitor and order office, kitchen and workplace supplies.
• Process purchase orders and invoices.
• Support sustainability initiatives and waste reduction programmes.
• Coordinate supplier maintenance visits.
• Ensure shared office areas remain organised and maintained.
• Monitor deliveries and package distribution.
• Assist with meeting and event set-up.
• Participate in Fire Warden and First Aid training.

Candidate Profile

The ideal candidate will have:

• A strong customer service mindset.
• Excellent communication and relationship-building skills.
• A friendly, approachable and professional manner.
• A proactive and solutions-focused attitude.
• Strong organisational and prioritisation skills.
• Experience supporting workplace, office, facilities, reception or front-of-house operations.
• Confidence working independently and taking ownership of tasks.
• Flexibility to support a wide variety of workplace activities.
• A hands-on approach and willingness to assist with practical office tasks.
• The ability to work effectively with stakeholders at all levels.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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