?Are you an experienced Sales Office Manager and are used to
managing a small team? B2B experience is essential along with
providing exceptional customer service. This is mainly an office
based role, however you will conduct some customer external face
to face meetings. You will be working in a very fast based
environment, there is a salary of up to £42,000 plus a fantastic
benefits package.

The role:

* Monitoring sales across a range of customer accounts including
managing a range of key accounts
* Creating, analysing and providing reports to the sales director
and highlight anomalies and opportunities
* Negotiating special agreements with key accounts and providing
guidance to other members of the team
* Managing the team on a day to day basis including recruitment,
training and performance management as well as providing day to
day guidance with customers
* Developing an understanding of the company's and competitors
product ranges
* Understanding production/print processes, costs, logistics, and
competitor capabilities
* Working with Marketing to maximise product exposure through
industry media, social media, email campaigns, and catalogues
* Occasionally visiting key accounts and attending exhibitions as
required
* Driving process improvements, support complaint resolution, and
provide guidance to sales and aftersales team

About You:

* Previous experience in a similar Sales Office Manager or
similar role such as managing and working with a team providing
customer care in a business to business environment
* Experience of face to face meetings
* Exceptional relationship builder
* Excellent interpersonal skills
* A good problem solver
* Confident using Word, Excel and Outlook
* A full current driving licence

Benefits:

* A salary of up to £42,000
* 21 days holiday plus bank holidays, rising to 24 days
* Your birthday as an extra day off
* An early Friday finish every other week
* Free parking
* Pension scheme
* Regular staff rewards and social events
* Staff discount
* Support for your charity work
* Staff referral bonus
* Great career prospects