We're looking for a highly organised and capable Office & Operations Coordinator to help keep Jaffe & Company running smoothly.

What's in it for you?

We care a lot about the kind of people we hire. We are building a positive, ambitious environment with people who take their work seriously and want to contribute to building a great company culture.

Why Jaffe & Company?

We are proud of what we have achieved and excited about our future. Today, we are a team of 32 people and are investing in our next phase of growth, with a focus on developing our people, technology and processes to work more efficiently whilst continuing to deliver the quality of service our clients expect. We are recruiting to support that growth, making this a great time to join a firm that combines deep expertise and personal service with the ambition to keep improving how we work.

Benefits:

• Pension: 6% employer contribution, 5% employee contribution.
• Private medical insurance.
• Life assurance: 4x salary.
• Gym membership / healthy lifestyle contributions.
• Regular socials, Friday lunches and much more.
• Training, study leave and paid professional memberships as required.

What We're Looking For

Experience

• Previous experience in office administration, office coordination, operations or a similar role.
• Experience in professional services would be helpful but is not essential.

About you

• Dependable, practical and willing to get stuck in, whatever the task.
• Takes pride in doing things properly, whether the task is large or small.
• Notices what needs doing and takes action rather than always waiting for instructions.
• Comfortable following established processes while looking for sensible ways to improve them.
• Personable, discreet and comfortable supporting people across all levels of the business.

About the role

This is a varied, hands-on role at the centre of the business. Your main responsibility will be the day-to-day running of our Camden office, ensuring our team has the environment, equipment and support they need to work effectively. You will also work closely with and support our Practice Director, alongside providing administrative support across the wider business.

We need someone who understands that the small things matter. Keeping the office tidy, the kitchen fully stocked, desks organised, stationery fully stocked, printers working and small IT or maintenance issues dealt with quickly all contribute to making Jaffe & Company a great place to work. Just as importantly, the role helps create the culture around the office through things like welcoming visitors, preparing meeting rooms properly and organising team socials.

Responsibilities:

Office Management

• Ensure the office, meeting rooms, kitchens and communal areas are organised, stocked and ready for use.
• Manage office supplies, groceries, Friday lunches, fruit, coffee, post, couriers and other regular deliveries.
• Keep the office running smoothly by dealing with equipment, maintenance and minor IT issues, and arranging external support when needed.
• Organise socials and internal events and coordinate practical health and safety requirements including first aiders and fire marshals.
• Proactively identify and resolve day-to-day office issues rather than waiting to be asked.

Practice Director & Business Administration

• Provide administrative support to the Practice Director across business, operational and financial matters.
• Support with financial administration, including allocating client payments, payment chasing and debt collection administration.
• Support projects and recurring administrative processes across the business.
• Help ensure important administrative tasks are completed accurately and on time.

People & Wider Team Support

• Coordinate employee onboarding and offboarding, including IT access, equipment, desk set-up and relevant administration.
• Maintain and improve onboarding, offboarding and other operational checklists.
• Help maintain a positive office culture by organising birthday cards, cakes and gifts, and making sure team occasions are recognised and celebrated.
• Monitor shared inboxes and provide cover for the Client Services team and Managing Partner's Executive Assistant when required.
• Support calls, meetings, visitors, databases, document administration and other general office requirements.
• Get involved in wider projects or areas of the business where you have a particular interest or strength.

Additional information

• Applicant must have the right to work in the UK. We are unable to provide visa sponsorship for the role.
• We are a 4-minute walk from Camden Town station.

About Us

Jaffe & Company has been providing tax preparation and advisory services for American expatriates living in the UK for over 40 years. Our clients come in all shapes and sizes, but for all of them our goal is the same: to help them navigate the complexities of both tax systems and give them the peace of mind that they have professionals they can rely on.

With our entire team working across both US and UK taxes, we ensure that both tax jurisdictions are coordinated as efficiently and smoothly as possible. We believe the longevity of our client base reflects the high-quality, friendly and personal service we provide, as well as the knowledge and expertise of our team.

What happens next?
Please apply here.  If shortlisted for the role, our agent Hiring People will contact you.  You may be asked to complete a short video interview. Please keep an eye on JUNK/SPAM