Hays Specialist Recruitment Limited
London · Posted 2 Nov 2026 · 9 applicants
Application Architect - Customer & Experience Transformation
Your new company
You'll be joining a major central government transformation programme focused on exploring and scaling the use of Generative AI.The programme is moving Generative AI proof-of-concept activity towards MVP delivery, with this role supporting an alpha phase focused on identifying user needs, understanding existing journeys and assessing potential technical solutions.
Your new role
As an Application Architect, you'll provide technical architecture expertise across a customer and experience transformation programme.You'll work across discovery and technical analysis, helping the programme understand existing journeys and systems, identify pain points and gaps, and explore how Generative AI and cloud technologies could support potential solutions.
Key responsibilities
What you'll need to succeedEssential skills and experience
Desirable skills and experience
What you need to do now
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