MAIN DUTIES AND RESPONSIBILITIES

• As part of a rota, provide Administrative duties for the health centre up to 5 days a week between 08:00 – 18:00
• Provide administration assistance as required.
• Ensure all clinical records (both electronic and paper) are up to date, in chronological and alphabetical order and available to primary healthcare professionals as and when required.
• Booking, cancelling and revising appointments for patients for a variety of healthcare professionals within the health centre
• Registering patient arrivals within the health centre
• Answering the telephone, transferring calls and taking messages
• Taking enquiries and requests for repeat medication from patients
• Keeping waiting area a safe environment for all users
• Dealing with incoming and outgoing post
• Filing patient notes (mainly electronic )
• Dealing with new and temporary patient registrations
• Ensuring all letters and samples are ready for courier collection
• Updating patient demographic changes on system
• Liaise with other support services when needed.
• Scanning and coding clinical letters
• Actioning tasks as needed
• Any other reasonable duties.