We are looking for someone to play a key role in ensuring smooth communication between customers, suppliers, and engineers.

Your main responsibilities will include:

• Handling phone and email enquiries regarding technical / orders queries
• Liaising with customers, suppliers and engineers.
• Processing orders generated by the service department.
• Obtaining costs and delivery times
• Raising customer quotes
• Carrying out calculations based on supplier prices both in the UK and Worldwide
• Liaising with suppliers and engineers regarding technical enquiries
• Resolving delivery issues with carriers and ensuring deadlines are met
• Liaising with carriers to resolve delivery issues when required
• Providing progress updates with regards to orders and deliveries
• Keeping accurate records of enquiries, orders, and quotes for easy team access

Why Join Us?

• Excellent benefits package
• Up to £30,000
• Monday to Friday (normal office hours)

What We're Looking For:

• Proficient with Microsoft Word and Excel
• Administration experience
• Strong numeracy and attention to detail
• Clear, confident communication and a professional phone manner
• Flexible, adaptable, and calm under pressure
• A reliable, collaborative team player