The Transport Planner is responsible for planning, optimizing and managing delivery routes to ensure that vehicles and drivers operate efficiently, safely and cost-effectively. The role focuses on reducing mileage, fuel consumption, transport costs and delivery times while maintaining high levels of customer service and meeting delivery schedules. 1. Route Planning and Optimization * Plan and optimise daily delivery routes on regular basis. * Allocate new customer deliveries to suitable routes based on capacity, location and customer delivery requirements. * Use fleet management software (Samsara) to plan allocation of new customers, new routes to respective depots/sites. * Update and maintain fleet management software (Samsara) on regular basis with vehicle registrations against their corresponding route IDs. * Update fleet management software (Samsara) on a daily basis with route and sequence changes. * Update and maintain Warehouse Management System (WMS) on a regular basis with all customer accounts with their correct route IDs and sequences. * Update Warehouse Management System (WMS) on a daily basis with route and sequence changes. * Review and adjust routes periodically for every depot/site to accommodate growth and to identify inefficiencies in the routes. * Communicate/Respond to customer services team with delivery delays, route disruptions and other logistical issues and provide necessary solutions. 2. Bookings and Special deliveries * Liaise with Booking teams to arrange deliveries and collections for special category of customers (Wholesalers/Specials Customers/Syri Customers/Supplier collections). * Liaise with depot supervisors and arrange special transport and provide updated information to depots about bulk deliveries for specific customers. * Liaise with booking team to re-arrange any failed deliveries. * Provide proof of deliveries/temperature logs upon request to customers and relevant stake holders. 3. Reporting and Administration * Prepare daily, weekly and monthly transport performance reports to correspond business KPIs. * Maintain accurate route plans, delivery records and logistics data. * Support transport planning projects and business improvement activities. Essential Skills & Qualifications * Strong organisational and time-management skills. * Excellent geographical knowledge and route-planning ability. * Good analytical and problem-solving skills. * Ability to work under pressure and meet tight deadlines. * Strong communication and teamwork skills. * Good knowledge of transport operations, vehicle capacity and delivery scheduling. * Competent in Microsoft Excel and data reporting