Our client is looking for an Express / Time Critical person. The role is Monday to Friday, 09:00–17:30, based within the Express team. Salary £Neg Location West London We’re looking for someone with strong Express/Time Critical experience, ideally including AOG/NFO, along with good customs knowledge and experience of import/export entries. BoxTop experience would also be preferable. Duties Include: Day to Day responsibility for customer service delivery to Express Clients Management of operational email Inbox, and procedural work flows of consignments Follow up and resolve all operational issues / customer service concerns raised by the customer Responsible for Sales Invoicing on a timely basis and job costing accuracy Processing of import/export documents and creation/submission of Customs Entry Declarations Keep up to date with Market trends, products, services and news. Establish and Maintain Internal and External Relationships. Fully Document attributed client’s business processes and requirements. Ensure all HMRC Export and Import entry regulations are met, through self-auditing Ensuring accuracy of Export and Import entry declarations through self-auditing