FRENCH SELECTION (FS)

French speaking Customer Service Sales Coordinator

Location: Poole

Salary: between £28,000 and £34,000 per annum depending on experience

Ref: 5543F

To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5543F

The company:

Well-established company with an international customer base and a strong focus on quality, customer service and long-term business relationships. The company offers a professional and supportive working environment and is committed to delivering high standards across its operations.

Main Duties:

You will be in charge of managing customer enquiries and orders, providing excellent customer service, supporting sales activities, handling complaints, monitoring backorders and liaising with internal teams to ensure efficient order processing and customer satisfaction.

The Role:

- Handle customer enquiries, orders and sample requests by phone and email.

- Deliver excellent customer service while identifying opportunities to increase sales.

- Process orders, manage backorders and keep customers updated on progress.

- Handle initial customer complaints and resolve issues professionally.

- Liaise with sales representatives and internal departments to ensure smooth operations.

- Maintain accurate records, complete administrative tasks and support the team in achieving sales targets.

The Candidate:

- Fluency in French would be a real asset

- Previous experience within Export or Sales Administration desirable

- B2B Customer Service experiences desirable

- High level of commercial awareness

- Dynamic personality and team player

- Car owner due to the company’s location

Salary: Between £28,000 and £34,000 depending on experience plus excellent benefits

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.