Team One UK is recruiting for a Claims Administrator / General Administrator to join an established organisation in Redhill, Surrey. This is a full-time, permanent administration role within a busy Claims Department, offering excellent training and long-term career development.

The successful candidate will provide claims administration and general administrative support, managing claim records, processing payments and remittances, maintaining accurate computerised records, following up outstanding actions and supporting the wider claims team.

Previous administration experience is preferred but not essential, making this an excellent opportunity for an organised and detail-focused candidate looking to develop a career in an office environment.

Key Responsibilities – Claims Administrator

• Manage BACS recoveries, including maintaining accurate claim notes and diaries.
• Chase outstanding engineer fee recoveries and close claims where appropriate.
• Process excess BACS remittances to clients and update internal systems.
• Process incoming cheques, including completing cheque receipt documentation and updating records.
• Review and confirm insurance policy cover for windscreen repairs and replacements.
• Manage windscreen claims from setup through to completion.
• Request payments from Accounts and Insurers as required.
• Maintain accurate diary chasers and follow up outstanding claims actions.
• Review monthly statements and outstanding invoices to ensure records remain accurate and up to date.
• Process weekly windscreen imports and manage associated monthly payments.
• Ensure claims information, payments and records are processed accurately and promptly.
• Provide general administrative support and undertake ad hoc duties as required.
• Provide team cover during colleague absence to ensure the smooth running of the Claims Department.

About You

We are looking for a Claims Administrator / Administrator who is organised, reliable and has excellent attention to detail.

You will ideally have:

• Previous administration experience – preferred but not essential.
• Excellent attention to detail and accuracy.
• The ability to follow established procedures and processes.
• Good computer literacy and keyboard skills.
• Strong organisational and time management skills.
• The ability to manage tasks, follow up outstanding actions and meet deadlines.
• A flexible approach to work and the ability to adapt to new working practices.
• A positive attitude and willingness to learn.
• The ability to work effectively as part of a team.

Why Apply?

This is an excellent opportunity for an Administrator, Claims Administrator, Insurance Administrator or Junior Administrator looking for a permanent role with an established organisation.

With full support towards Insurance qualifications, the role offers the opportunity to develop specialist knowledge and progress within the insurance and claims sector.

Apply Today

If you are an organised and detail-oriented administrator looking for a Administrator job in Redhill, Surrey, we would love to hear from you.