Senior Business Support Officer

Oldham Council - Adult Social Care

Location: Oldham Council, George Street, Oldham, Greater Manchester, OL1 1HD

Working Pattern: Hybrid Working (Split between The Spindles and Home Working)

Contract: Temporary Assignment (5 - 6 Months)

Hours: Full Time
Pay Rate: £14.96 - £16.23 per hour PAYE (depending on experience)

Oldham Council's Adult Social Care Service is looking for a Senior Business Support Officer to join the Business Strategy Team on a temporary basis.

This key role provides comprehensive business and administrative support to the Adult Social Care Senior Leadership Team, including the Deputy Director of Adult Social Care Services and the Assistant Director of Commissioning.

You will play a vital role in ensuring the smooth and effective operation of senior leadership functions by coordinating diaries, managing correspondence, supporting strategic meetings, monitoring key information requests, and producing high-quality reports and documentation.

This is an exciting opportunity to join a collaborative and supportive team committed to delivering excellent services that make a real difference to the lives of Oldham residents.

Day-to-day of the role:

• Provide high-level administrative and business support to Senior Leadership Team members.
• Manage complex diaries, appointments, meetings and schedules.
• Coordinate and organise meetings, including preparation of agendas, reports and supporting documentation.
• Attend meetings where required and produce accurate notes and actions.
• Manage correspondence, emails and enquiries on behalf of senior managers.
• Monitor and track complaints, Freedom of Information (FOI) requests and other service enquiries.
• Prepare reports, presentations, briefing papers and management information.
• Maintain accurate records, databases and information systems.
• Ensure leaders have access to timely, accurate and relevant information.
• Support the delivery of strategic priorities across Adult Social Care.
• Liaise with colleagues, partners and stakeholders both internally and externally.
• Contribute to continuous improvement and effective business support processes.
• Handle sensitive and confidential information with professionalism and discretion.

We are looking for a highly organised individual who can confidently manage a varied workload and support senior managers in a demanding environment.

Required Skills and Qualifications:

• Previous experience in a senior administrative, executive support or business support role.
• Experience supporting senior management or leadership teams.
• Excellent organisational and prioritisation skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and competing deadlines.
• Excellent verbal and written communication skills.
• Experience producing reports, presentations and formal correspondence.
• Strong IT skills, including Microsoft Office applications such as Outlook, Word, Excel, PowerPoint and Teams.
• Ability to work independently and use initiative.
• Professionalism when handling confidential and sensitive information.
• Excellent interpersonal skills and a collaborative approach.

Benefits:

To apply for the Senior Business Support Officer position, please send your cv to