Customer services consultant - Required for this lovely niche travel company based in a great location in central Cambridge. They are looking for someone from a travel industry background to work either full or part time. Hybrid, salary up to £32,000 plus benefits.  Customer services consultants duties -Manage and amend customer bookings, including special request and reservations changes  -Respond promptly to customer enquiries by email and phone -Proactively manage customer requests and resolve issues when needed -Monitor and respond to customer reviews Customer services consultants skills required -Previous experience in a customer services role within the travel industry   -Excellent written and verbal communication skills -A natural problem solver -Strong organisation skills -Ideally fluent in either French or Dutch, but this is not essential Additional information -They are happy to look at part time or full time -Hybrid -Benefits including pension, company laptop, 50% Discount on holidays -Between April and Nov, every two week you will need to cover between 3pm and 7pm on Saturdays, the 4 hours will be given back during the week If you are interested in the above role please apply online or send your cv to (url removed) quoting DT61024