Are you a pet lover with a flair for delivering exceptional customer service? If you have a passion for enhancing the lives of pets and their owners, this temporary opportunity as a Sales & Customer Care Executive with our client could be the ideal fit for you!

Role: Temporary Sales & Customer Care Executive

Location: Marylebone
Contract Type: Temporary
Working Pattern: Monday - Friday - Hybrid Role - 3 days in the office a week
Start Date: Monday 26 October

Duration: ongoing
Rate: £14.50 per hour

About the Role:

As a Sales & Customer Care Executive focused on independent stockists, you will be the friendly voice that ensures excellent service for our client's customers. Reporting to the National Account Manager, your key responsibilities will include:

• Processing live orders and tracking deliveries to ensure timely fulfilment.
• Offering knowledgeable advice on products while professionally handling customer queries.
• Building and nurturing strong relationships with independent stockists to foster loyalty.
• Supporting the Sales team by sharing valuable feedback and insights.
• Driving sales through effective communication and engaging customer interactions.

What Our Client Is Looking For:

Enthusiastic individuals who possess:

• A genuine passion for pets (experience with pets is a bonus!).
• Proven track record in customer service.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Familiarity with Zendesk or Commerce Cloud is ideal but not essential.
• Strong communication and relationship-building skills.
• A proactive and adaptable mindset in a fast-paced environment.

Your Impact:

In this pivotal role, you will contribute significantly to our client's growth strategy for Independents. Your responsibilities will include:

• Collaborating closely with the National Account Manager on priority customers.
• Conducting regular store visits to strengthen relationships and promote new products.
• Implementing new processes to enhance stockists' experiences.
• Contributing to social and environmental goals through transparency and sustainability practises

Why Consider This Opportunity?

Our client values inclusivity and diversity, welcoming applicants from all backgrounds and experiences. Here are some of the perks of this role:

• Flexible Working: Enjoy a balanced mix of home and office work.
• Community Engagement: Participate in volunteering opportunities to give back to causes you care about.
• Fun Environment: Work in a dog-friendly atmosphere with a supportive team culture.

Your Place at the Table:

If you are ready to channel your energy, adaptability, and love for pets into this exciting role, our client wants to hear from you! This position has the potential to evolve into a Business Account Executive role with greater responsibilities.

To apply, please email your CV and cover letter to:

Join our client in making a positive impact on the lives of pets and their owners. An exciting journey awaits!

Our client is an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.

Office Angels is an employment agency that values expertise, energy, and enthusiasm in enhancing workplace opportunities for everyone.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.