22500 - Records Officer - Branston Records Management ServiceGeneral Information

Salary

£25,582

Working Pattern

Full Time, Part Time, Part Time/Job Share, Flexible Working

Vacancy Approach

External

Location

Burton-upon-Trent

Region

East Midlands

Closing Date

05-Oct-2026

Post Type

Permanent

Civil Service Grade

AO

Number of jobs available

1

Reserve List

12 Months

Job ID

22500

Descriptions & requirements

Job description

Branston Operations Records Officer

Job description:

What we do

We work to protect the public and reduce reoffending, and to provide a more effective, transparent and responsive criminal justice system for victims and the public. We are responsible for the following parts of the justice system:

• courts
• prisons
• probation services
• attendance centres

Working in partnership with other government departments and agencies to reform the criminal justice system, to serve the public and support the victims of crime. We are also responsible for making new laws, strengthening democracy, and safeguarding human rights.

Background

The Branston Records Management Service (RMS) team sits within the MoJ's Security and Information Directorate, which has a broad range of responsibilities including information management and records compliance. As part of the Directorate's Information Services Division, our aim is to ensure the MoJ holds information in compliance with legislation; that all information is correctly stored, accessible, and shared appropriately; and our information is protected, and the risks managed. We believe that knowing what information and records we have and having the right information available at the right time by those who need it or request it, is at the heart of an excellent justice system.

The Branston RMS team have responsibility for providing essential records management services to departments within MoJ including; HM Courts & Tribunals Service (HMCTS), HM Prison & Probation Service (HMPPS), Shared Services Centre to name just a few. The team deal with requests for records held both on and off-site with our third-party storage provider in addition to managing records within our custody; ensuring they are kept in accordance with the relevant legislation and retention policies.

Job Profile

Job Title / Group

Records Officer, Branston Records Management Service

Reports To

Records Manager (EO)

Location & Terms of appointment

This is a permanent post based at Branston Registry, Burton-Upon-Trent.

Salary and Grade

This post is Band AO.

Role Purpose

We are looking for a motivated individual who must be able to learn quickly and adapt to changing priorities in a demand led environment. The team have a strong customer service culture, providing a key service across the Ministry of Justice so the ability and skill to build strong professional relationships on both an individual and team basis is very important. The role is important as it ensures that colleagues across the MoJ are supported to carry out their role/duties by having access to the right information at the right time, by responding to requests within service level agreements.

Once fully trained, you will work independently with minimal supervision following guidance and internal policies and will be responsible for making your own decisions. Your work must be carried out securely, confidentially and accurately. This role is for onsite working only.

Main Activities / Responsibilities

The job holder will be required to undertake the following duties and responsibilities:

Administrative Officer - Records Officer

• To process and answer telephone/written requests and enquiries in accordance with agreed office standards and service level agreements.
• To obtain records/files from third party storage and maintain an accurate computer record of movements.
• To update and maintain all necessary Excel spreadsheets in connection with the request and review work.
• Undertake various administrative tasks to support the effective organization of the work and records held in Branston Registry.
• To review records in line with relevant Records Retention and Disposition Schedules.
• To review records for permanent preservation and transfer to The National Archives (TNA) in compliance with TNA guidelines and Operational Selection Policies.
• To assist with any ad-hoc general office duties as required, with regular manual handling requirements.

Person Specification

Essential skills

• Ability to organise and prioritise workload to maximise your own productivity
• Demonstrate ability to work effectively within a team
• Ability to deal with large amounts of information
• Ability to work using I.T (with use of Microsoft computer package, i.e. Word, Excel and Outlook).
• Manual handling

Desirable Skills

• Experience in Records Management, however training will be provided.

Should we have a large volume of applications, we will be sifting using the lead behaviour - Making Effective Decisions.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any...