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Credit Controller

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Ashtead · Posted 9 Oct 2026 · 13 applicants

£17/hour
Full-Time
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Belmont Recruitment are currently looking for a Credit Controller to join a private Healthcare Organisation on an ongoing temporary contract. This is a full-time rol e working 37.5 hours per week, Monday to Friday. Hours - 9am to 5pm, Monday to Friday. Key Responsibilities * Monitor and manage outstanding debts from private patients, insurance companies, NHS bodies and third-party payers. * Ensure the prompt collection of payments to minimise outstanding debts. * Follow up on overdue accounts via telephone, email and written correspondence. * Liaise with patients, insurers and NHS Shared Business Services to resolve billing queries and disputes professionally and empathetically. * Provide excellent customer service when handling payment queries and making or receiving telephone calls. * Reconcile accounts, investigate discrepancies and liaise with billing and operational teams to resolve issues. * Work closely with the billing team to ensure invoices are accurate and issued promptly. * Prepare reports on outstanding debts, bad debt provisions and collection performance. * Manage complex debt recovery cases, including referrals to legal teams in line with internal policies. Requirements * Previous experience in credit control or debt collection. * Excellent attention to detail and accuracy. * Strong numerical and computer skills, including good working knowledge of Microsoft Excel and MS Office. * Ability to learn and adapt to different finance systems. * Excellent communication, negotiation and interpersonal skills. Please apply with an up to date CV ASAP if this role would be of interest to you
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