Job Type: Permanent / Full Time (Office Based)

Location: Halesowen, Birmingham

Hours: 40 hours per week

Competitive Salary & Benefits

At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1,400 people doing things the “Hayley Way” play a vital role in our ongoing success.

We’re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day.

We’re excited to offer a brilliant opportunity for a proactive and experienced Employee Relations Manager to join our HR Team

About the role

This is a key role focused on partnering with managers across the business to provide expert guidance, coaching and support on all aspects of employee relations.

You will help managers confidently and effectively manage people matters, ensuring a consistent approach to performance, attendance, conduct and employee wellbeing. The role combines hands-on case management with the opportunity to develop manager capability and drive best practice across Hayley Group, all in ‘The Hayley Way’.

Key Responsibilities

• Act as the lead advisor on employee relations matters across the business.
• Coach and support managers through performance, absence, disciplinary, grievance and capability processes.
• Provide practical employment law advice and HR guidance.
• Support and oversee investigations, hearings and appeal processes.
• Ensure employee relations cases are managed fairly, consistently and in line with company policies and procedures.
• Assist managers in resolving workplace issues at the earliest opportunity.
• Monitor employee relations trends and provide recommendations to improve people management practices.
• Develop and deliver guidance, training and resources to build management capability.
• Keep the company handbook, policies and other documents up to date.
• Maintain accurate records and case documentation.
• Support wider HR projects and continuous improvement initiatives.

About You

• Previous experience in an Employee Relations, HR Advisor, HR Business Partner or Employee Relations Manager role.
• Strong working knowledge of UK employment legislation and HR best practice.
• Proven experience managing a range of employee relations cases from start to finish.
• Confidence in coaching and influencing managers at all levels.
• Excellent investigation, communication and problem-solving skills.
• A pragmatic, balanced and solutions-focused approach.
• CIPD qualification desirable

What we offer you:

• Highly competitive salary
• 25 days annual leave (plus 8 bank holidays)
• In-house training.
• Company pension.
• Free Life Assurance cover (x2 salary).

What to expect from our recruitment process:

1. Initial screening
2. Microsoft Teams interview with our Talent Acquisition Partner
3. Face to face interview (including a presentation)
4. Decision outcome

We’ll close this role on 15th November, but may do so earlier if we receive strong interest so don’t miss out.

We will be moving at pace with this appointment will first interview slots available on 17th November.

A final note...

Not sure you tick every box? Please don’t let that stop you from applying.

Need any reasonable adjustments? Just give our talent acquisition team a shout.

Any questions on your mind? Please reach out to us at