Administrator

• Job Type: Temporary, Full-time
• Location: Newmarket Approach, Leeds, LS9 0RJ
• Duration: 3 months
• Pay: £13.45 per hour PAYE
• Working Hours: 37 hours per week (7.4 hours per day, Monday to Friday)
• Working Pattern: Office Based

Leeds City Council are seeking four Administrators to provide efficient administrative support within a busy service environment. This role is ideal for an organised individual with strong attention to detail, excellent communication skills, and a commitment to delivering high-quality customer service.

Key Role Descriptors:

• Provide effective administrative support to ensure the smooth running of day-to-day operations.
• Process, maintain, and update records, documentation, and databases accurately.
• Deliver excellent customer service to internal and external stakeholders.
• Support the preparation of correspondence, reports, and other administrative documents.
• Manage workloads effectively and prioritise tasks to meet deadlines.
• Use council systems and technology to record and retrieve information.
• Work collaboratively with colleagues to support service delivery and team objectives.
• Maintain confidentiality and professionalism when handling sensitive information.
• Adapt to changing priorities and support the wider team as required.
• Contribute to continuous improvement by identifying opportunities to enhance processes and ways of working.

Key Role Accountabilities:

• Accurately input, maintain, and retrieve information from council systems and databases.
• Respond to telephone, email, and face-to-face enquiries in a professional and timely manner.
• Prepare and process documentation, correspondence, and reports as required.
• Maintain electronic and manual filing systems ensuring records are accurate and up to date.
• Support administrative processes and ensure tasks are completed within agreed timescales.
• Work effectively as part of a team while managing individual responsibilities.
• Comply with council policies relating to confidentiality, data protection, equality, and health & safety.
• Support service objectives through flexible and proactive working practices.

What We're Looking For:

• Previous administrative experience in a busy office environment.
• Strong organisational skills and attention to detail.
• Good written and verbal communication skills.
• Experience using IT systems and Microsoft Office applications.
• Ability to manage competing priorities and meet deadlines.
• Commitment to providing excellent customer service and working collaboratively within a team.

If you are interested in this role, please apply using your latest CV and a Reed Consultant will be in touch.