Asset & Configuration Management Lead - Permanent, £80k - £85k plus package, London Hybrid
We're working with a global organisation to find an Asset & Configuration Management Lead. You'll own the CMDB and the asset lifecycle across a large international technology estate, and make sure the data in both can be trusted by the people who rely on it.
It's a practice owner role. You set the standards, governance and roadmap, and sit alongside the other ITSM practice owners to make sure Change, Incident, Problem and Vulnerability Management are working from accurate configuration data.
What you'll be doing
Owning the Snow system data and ServiceNow CMDB: CI model, data standards, certification and Service Mapping
Governing hardware assets from purchase through to disposal, with controls that keep the global inventory accurate
Setting data quality KPIs, reconciliation and audit controls, and reporting on data health
Keeping both practices aligned with ITIL 4, ISO 27001 and audit requirements
Working with Infrastructure, Security, Architecture, Procurement and Finance
Driving automation and a clear maturity roadmap
What you'll need
Experience leading HAM, SAM and Configuration Management in a large enterprise
Hands-on ServiceNow CMDB and HAM experience
Strong ITIL 4 knowledge
A background in governance, policy and operational controls
Confidence influencing senior stakeholders
ServiceNow CIS-CMDB or HAM certification, ITIL 4 Managing Professional and experience with Discovery and ITOM are all a bonus.
What's on offer
Competitive salary, hybrid and flexible working, pension and insurance benefits, certification support and international career opportunities.
Amtis is recruiting for this role on behalf of our client. Apply here or contact Tom Iveson at (url removed) for a confidential chat