We are recruiting for a Payroll Officer to join a high-profile public-sector organisation on a long-term interim contract. This fully office-based opportunity is ideal for an experienced Payroll Officer with strong payroll administration skills, iTrent experience, and knowledge of local government and teachers’ payroll requirements. The Payroll Officer will provide first-line support for payroll queries while ensuring accurate processing and compliance with legislation and internal procedures.

Key Information

• Location: Town Hall, Maidenhead, Berkshire (fully office-based)
• Contract: ASAP start until February 2027
• Hours: 35 hours per week, Monday to Friday
• Rate: £15.99 - £17.73 per hour (depending on experience)
• Start Date: ASAP

Key Responsibilities

• Provide payroll advice and guidance to managers, employees and external customers.
• Deliver a high-quality payroll service across telephone, email, face-to-face and written channels.
• Process payroll activities accurately and within deadlines.
• Complete payroll reconciliations, including payroll-to-finance reconciliation, LGPS reporting and Teachers' Pension submissions.
• Investigate and resolve payroll queries and routine complaints.
• Ensure compliance with GDPR, payroll legislation and internal procedures.
• Manage workload effectively to meet payroll deadlines and SLAs.
• Maintain accurate records and audit trails.
• Collaborate with internal teams and external partners.
• Support continuous improvement initiatives and service enhancements.

Required Skills & Experience

Essential

• Experience using the iTrent HR and Payroll System
• Knowledge of Local Government terms and conditions of employment
• Knowledge of Teachers' terms and conditions of employment
• Knowledge of Local Government Pension Scheme (LGPS) and Teachers' Pension regulations
• Strong payroll administration experience
• Excellent attention to detail and accuracy
• Strong communication and customer service skills
• Good organisational skills and ability to meet deadlines
• Strong IT skills, including Microsoft Office applications

Desirable

• National Payroll Certificate
• CIPP Practitioner Certificate

Qualifications

Essential

• NVQ Level 2, GCSE Maths and English, or equivalent experience

Desirable

• National Payroll Certificate or CIPP Practitioner Certificate

How to apply

To apply for this Payroll Officer opportunity, please submit your CV outlining your relevant payroll experience and system knowledge.