Freightserve recruitment are looking for a Roadfreight Coordinator for a well-established Freight Forwarder. The company is based in the Feltham, Middlesex area.

• Day to Day responsibility for customer service delivery to Road customer
• Management of Road Imports and exports Email Inbox, and procedural work flows of consignments
• Transit movements, Imports and exports
• Follow up and resolve all any operational issues / customer service concerns raised by the customer
• Responsibility for Gross Profit analysis, Sales Invoicing and job costing accuracy
• To promote business development, ensuring all opportunities from existing business are followed up where needed
• Research client operational history past and present, visit their website to gain knowledge of products and any developments
• Contribute to ongoing operational development and cost saving measures
• Identify areas of operational improvement by reviewing process regularly.
• Processing of import documents and creation/submission of Customs Entry Declarations
• Keep up to date with Market trends, products, services and news.
• Establish, Manage and Maintain Internal and External Relationships.
• Fully Document attributed client’s business processes and requirements.
• Ensure all HMRC Export and Import entry regulations are met, through self-auditing
• Ensuring accuracy of Import entry declarations through self-auditing

Required experience:-

• Excellent communication, interpersonal and organisational skills
• A polite, confident mature and professional manner
• HMRC Import Customs Procedural knowledge
• Have a strong attention to detail and accuracy and action-orientated with problem solving
• Enjoy working with customers and building relationships.
• Must be able to work well within a target driven environment.

Working hours are Monday - Friday 0900 - 1730

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.