Front of House Manager | Permanent | Office-Based | 08:30-17:00

We are seeking an experienced and professional Front of House Manager to join a well-established organisation based in the heart of London's West End, serving a prestigious client base of leading SMEs and FTSE-listed companies. You will lead a team of five across two floors, ensuring a welcoming, polished and efficient reception service. Responsibilities include overseeing visitor services, hospitality and meeting room facilities, supporting facilities management and maintaining health and safety standards.

Key Responsibilities

• Oversee visitor procedures, hospitality, meeting room support, stock control and equipment servicing.
• Monitor budgets and expenditure, review invoices, track variances and identify cost-saving opportunities.
• Manage supplier contracts, renewals, service levels and contractor performance, ensuring value for money.
• Coordinate cleaning, maintenance, security and other contractors, tracking building faults and ensuring timely resolution.
• Maintain accurate contract and financial records and prepare operational updates covering outstanding issues, costs, risks and recommended actions.

Our Ideal Candidate

The ideal candidate will have proven experience managing a Front of House function, with the confidence to lead a small team and ensure consistently high service standards. They will be comfortable monitoring budgets and expenditure, have a sound understanding of health and safety regulations, and bring a professional, polished and articulate manner, with a strong focus on customer service and creating a welcoming environment.

Salary will be dependent upon experience.

Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.

At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.

Love Success is proud to serve as an Employment Agency for this vacancy.