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IT Support Engineer - Training Course

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Birmingham · Posted 12 Oct 2026 · 10 applicants

Part-Time
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About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning a globally recognised CompTIA Tech+ certification. Course Details * Duration: 13 weeks * Format: Online, practical workshops * Schedule: Monday-Thursday, 6-9pm * Qualification: CompTIA Tech+ certification What you’ll learn * Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. * Business Operations: Explore IT systems, relevant legislation and how technology supports businesses. * Device Configuration: Configure and integrate desktop and mobile devices. * Network Support: Set up and maintain secure networks. * IT Fundamentals: Understand hardware, cloud computing and troubleshooting principles. Career Pathway * Successful participants are positioned for technical roles such as Technical Support Technician, Entry-Level IT Technician or Helpdesk Analyst. * Upon completion of this course, you’ll be introduced to our hiring partner and receive ongoing career support, employability workshops and six months’ access to online employability courses. Price: £0 * This is a fully government-funded course - there are no fees to pay. To be eligible, you must: * Live in the West Midlands. * Be aged 19 or over. * Earn below the gross annual wage cap of £34,194. * Not currently be undertaking other government-funded training. * Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is
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