NHS Referrals Administrator (Band 3) - Temporary to 31st March 20027

Based Norwich, NR2

Monday to Friday, 9am to 5pm (30-minute lunch)

Temporary until 31 March 2027

100% Office Based

We are seeking a dedicated and organised Administrator to join a busy and friendly team, which provides advice, support and access to a range of health and wellbeing services, including mental health support.

The team requires additional support to help clear a backlog of referrals and waiting lists.

Key Duties

• Processing referral backlogs and updating records
• Creating and proofreading outcome letters from templates
• Uploading correspondence to SystmOne, ERS and service portals
• Closing referrals and maintaining accurate records
• Liaising with clinicians where clarification is required
• Printing and preparing letters for posting

Please note: This is an administrative role only and does not involve answering telephones.

Full Training Provided

Training will be given on:

• SystmOne
• Smartcard access
• Internal systems and processes

We're Looking For Someone Who Is:

Hardworking and reliable

Thorough with excellent attention to detail

Conscientious and organised

Able to handle confidential information appropriately

Comfortable working within a healthcare environment

Resilient when exposed to sensitive mental health and wellbeing information

This is a fantastic opportunity for an experienced administrator looking to support an important NHS service while working within a friendly and diverse team.

Please note successful applicants will need to undertake a DBS and NHS Screening prior to commencing.

Please apply online or contact Maxine or Andrea at Reed Norwich