Reed Business Support are recruiting on behalf of our valued client based in Ashford for a Customer Service Administrator. This is an excellent opportunity for an organised and customer-focused individual looking to build a long-term career within a supportive and growing business.

As the appointed Customer Service Administrator, you will play a key role in delivering exceptional service to customers while supporting the wider team with administrative tasks and order processing.

About the Role:

• Responding to customer enquiries via phone, email, and online channels
• Processing customer orders accurately and efficiently
• Updating internal systems and maintaining customer records
• Coordinating with internal departments to resolve customer queries
• Assisting with general administration and reporting duties
• Supporting the team during busy periods and seasonal demand

About You:

• Previous customer service or administration experience is desirable
• Excellent communication and interpersonal skills
• Strong attention to detail and organisational abilities
• Confident using Microsoft Office applications
• Positive attitude with a willingness to learn
• Ability to work effectively within a team environment

Salary & Working Pattern:

£25,000 - £27,000 per annum

Full-time, permanent position

Monday to Friday, 9:00am - 5:30pm

Benefits:

• 25 days annual leave plus bank holidays
• Company pension scheme
• Full training and development programme
• Career progression opportunities
• Employee assistance programme
• Modern office environment
• Free on-site parking

If you are interested in this Customer Service Administrator opportunity, please apply today. Reed Business Support look forward to assisting you with the next step in your career.