The Opportunity

We’re working with a well-established insurance broker in Belfast who is looking to recruit a Commercial Claims Handler to join their team.

This is an excellent opportunity for someone with experience in insurance claims who is looking to develop their career within a supportive brokerage environment, handling a varied portfolio of commercial claims and providing a high standard of service to clients.

The role offers a hybrid working arrangement, competitive salary and the opportunity to work as part of an experienced and collaborative team.

Key Responsibilities

• Manage commercial insurance claims from initial notification through to settlement.
• Act as a key point of contact for clients, insurers, loss adjusters and other relevant parties.
• Provide regular updates to clients on the progress of claims, ensuring a high level of customer service.
• Liaise with insurers to progress claims efficiently and resolve any issues or delays.
• Maintain accurate claims records and ensure all documentation is up to date.
• Investigate and follow up on outstanding claims, helping to achieve timely and fair settlements.
• Identify and escalate complex claims or potential issues where appropriate.
• Build and maintain strong relationships with clients and insurer partners.

About You

• Previous experience in insurance claims handling, ideally within a brokerage environment.
• Knowledge of commercial insurance products and claims processes would be advantageous.
• Strong communication and customer service skills.
• Excellent organisational skills, with the ability to manage multiple claims and competing priorities.
• A proactive approach to problem-solving and the ability to work effectively as part of a team.
• Good attention to detail and confidence dealing with clients and insurers.

What’s on Offer?

• Salary in the region of £25,000–£30,000, depending on experience, with some flexibility for the right candidate.
• Hybrid working.
• The opportunity to join an established insurance brokerage.
• A varied commercial claims portfolio.
• A supportive team environment with opportunities for professional development.

Interested?

If you have experience in insurance claims and are looking for your next opportunity within the Belfast market, we’d love to hear from you.

Apply today for a confidential discussion to find out more about the role.