Interim Service Manager - Rehousing & Homelessness

Location: Sheffield City Centre
Rate: Negotiable DOE
Working Pattern: Primarily office-based

We are seeking an experienced Interim Service Manager to lead a busy Rehousing & Homelessness Service during a period of increased demand and government-led change.

This role has been created to provide additional leadership capacity while the service delivers key initiatives focused on reducing rough sleeping and increasing housing opportunities for vulnerable residents. The successful candidate will provide day-to-day operational leadership, ensuring service performance is maintained while supporting ongoing improvement and change initiatives.

The service has delivered significant improvements in recent years, including eliminating the use of bed and breakfast accommodation for families, and now requires an experienced manager who can quickly establish credibility and make an immediate impact. [Service Ma...ness_.docx | Word]

Key Responsibilities

• Lead and manage the Rehousing & Homelessness Service.
• Oversee homelessness and rehousing casework, ensuring compliance with legislation and statutory duties.
• Manage services covering homelessness, rehousing, rough sleeping, complex needs, housing and health, and temporary accommodation pathways.
• Line manage operational and development managers, supporting performance, wellbeing and service delivery.
• Provide oversight and guidance on complex and high-risk cases.
• Build effective partnerships across housing, health, social care and voluntary sector organisations.
• Monitor performance, budgets and resources.
• Produce reports and contribute to service improvement and strategic planning.
• Deputise for senior leaders when required. [Service Ma...ness_.docx | Word]

About You

You will be an experienced housing professional with:

• Significant experience managing homelessness and rehousing services.
• Detailed and current knowledge of homelessness legislation and statutory housing duties.
• Experience overseeing complex homelessness casework and housing decisions.
• A strong understanding of rough sleeping, housing need and supported accommodation services.
• Experience leading multidisciplinary teams within a complex environment.
• Strong partnership working and stakeholder management skills.
• A track record of maintaining performance and delivering service improvements.

Applications are particularly welcomed from candidates with experience in local authority homelessness services, housing advice, homelessness prevention, housing law or relevant voluntary sector organisations. Experience solely within general housing management or housing associations may not provide the level of homelessness expertise required.

Working Arrangements

This is a predominantly office-based role in Sheffield city centre. Visible leadership is important due to the fast-paced and demand-led nature of the service.

Occasional attendance at evening meetings may be required.

Why Apply?

• Lead a high-profile frontline housing service.
• Play a key role in reducing homelessness and rough sleeping.
• Join a collaborative senior management team.
• Make a genuine difference to vulnerable residents across Sheffield.

To apply, please submit your CV detailing your homelessness, rehousing and leadership experience, together with your knowledge of current homelessness legislation and statutory housing responsibilities.