Role Overview

We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction.

Key Responsibilities

• Installing and servicing vehicle CCTV systems.
• Working with vehicle tracking and telematics equipment.
• Fault-finding on electrical and electronic systems.
• Installing sensors, cameras, and associated vehicle safety technology.
• Modifying existing installations to customer specifications.
• Attending customer sites to diagnose and rectify equipment failures.
• Completing service reports and maintaining accurate records.
• Ensure compliance with relevant industry regulations, company policies, and procedures.
• Complete all service documentation and administrative tasks accurately and on time.
• Deliver outstanding customer service and act as a professional representative of the business.
• Build and maintain positive customer relationships.
• Maintain a professional appearance and conduct at all times.
• Effectively manage workload, demonstrating excellent timekeeping, punctuality, and organisational skills.

Skills & Experience

• Experience in a field service, installation, or engineering role.
• Strong fault-finding and problem-solving skills.
• Ability to work independently and manage priorities effectively.
• Excellent communication and customer service skills.
• Professional, proactive, and self-motivated approach.
• Full UK driving licence.

What We're Looking For

A self-motivated engineer who enjoys solving technical problems, takes pride in delivering high-quality work, and is committed to providing an exceptional customer experience while working independently in the field.