Reservations Agent Our client is a bespoke accommodation service specialising in sourcing hotels, serviced apartments, and private housing to individuals and groups and mainly production crews. They are seeking a Reservations Agent to join their team. This role is Monday-Friday with a salary of up to £32,000. Reservations Agent Responsibilities: Research and source suitable accommodation options based on client requirements Communicate with hotels and accommodation providers to gather rates, availability, and amenities Compile and present accurate accommodation proposals to clients Process bookings, manage documentation, and liaise with hotels to ensure smooth reservations Oversee group accommodation bookings, including rooming lists and rate negotiations Maintain and update the company’s master database with search results and booking details Act as a key contact for clients, managing expectations and resolving any in-house guest issues Reservations Agent skills required: Strong communication skills with a professional and confident telephone manner Background ideally in hotels or serviced apartments Ability to negotiate rates and manage bookings from start to finish Skilled in multitasking and handling multiple projects with accuracy Proficient in PC systems, including Microsoft Word, PowerPoint, and Mac Mail Knowledge of Excel is essential Additional information: A dynamic and vibrant work environment Opportunities for career growth and internal training A supportive team culture with like-minded professionals Hours: Monday – Friday on a rotating schedule between 9:00 AM – 6:30 PM